Interpersonal skills are used everyday when interacting with other, both in a professional working environment and in personal life. Interpersonal skills can include qualities such as being a good listener, working well in a team, being considerate and getting along with others. Having good interpersonal skills is important, as this can contribute to your overall ability to communicate effectively and build relationships with others.
If you’re looking to improve your interpersonal skills, working on how you interact with others is a great place to start.
Improving your communication skills
Communication is one of the most important interpersonal skills. In any working environment you will be expected to communicate with others, whether this is with internal staff or external customers and clients.
Think before you speak, but be open and share ideas. Be mindful of who you are speaking to so you can adapt your tone of voice and language to fit the audience. You should be confident when communicating, allowing you to convey your knowledge and ideas with ease.
Learn to listen
Listening to others by asking questions and engaging in conversation will improve your listening skills. This goes hand in hand with good communication. Being a good listener will show that you value other people’s thoughts and ideas. This also shows that you are understanding, allowing you to effectively build relationships.
Work on your body language
Not all communication is verbal, your body language is also an important part of communication. You should keep eye contact when interacting with others, this shows that you are confident, professional and interested in the conversation. You should also avoid fidgeting as this will show that you are engaged.
Have a positive attitude
Having a positive attitude can have a great impact not only on yourself, but on your surrounding environment too. This can be as simple as having an optimistic outlook and being friendly to others, this will have a positive effect, lifting the general mood and influencing others to do the same.
Practising empathy is a great way to improve your interpersonal skills. Displaying kindness and compassion is important as it shows you can understand, relate to others and help resolve issues.